Help centre
User guide and tutorials
Everything you need to use MarketLens confidently, from your first login to interpreting backtests.
Getting started
- After purchase, log in with the User ID (email) and temporary password shown on the success page.
- You will be asked to set a new password immediately.
- Open Forecast Workspace from the sidebar to begin.
Finding an instrument
- Search by name or symbol. Indian NSE symbols end in .NS and BSE in .BO.
- Forex pairs look like USDINR=X; crypto like BTC-USD or BTC-INR.
- Use the asset type filter to narrow results.
Reading the forecast
- Solid line = observed closes. Dashed line = projection. Shaded band = 80% uncertainty range.
- Compare the projected change with the backtest MAE: if the typical error is larger, be cautious.
- Read the scenario reasons — they explain exactly why it is Buy, Sell or Neutral.
Indicators at a glance
- RSI above 70 or below 30 shows stretched momentum, not a guaranteed reversal.
- MACD above its signal line indicates improving momentum.
- ATR % shows how much the price typically moves per session.
Watchlists & history
- Click the star in the workspace to add an instrument to your watchlist.
- Every forecast is saved to History automatically; bookmark important ones.
- After the target date passes, History shows the actual OHLC for comparison.
Troubleshooting
- "Lifetime access is required": your payment has not been verified. Contact support with your payment reference.
- Weekend dates are rejected for stock and forex markets; use the suggested date.
- If search returns nothing, try the ticker symbol instead of the name.
Need more? See the glossary, FAQ or contact us.